What is the warranty for maintenance and repairs?

Your simulator is covered under GOLFZON’s warranty for 12 months from your date of installation. Simple issues such as PC malfunctions can usually be resolved through our remote services.

How do I prepare the space in my home or office for the GOLFZON simulator?

Before we install your GOLFZON simulator, you’ll need to construct a booth that includes walls, ceiling and flooring that fit our specifications.

GOLFZON provides:

1. Detailed specifications, drawings and guide for properly constructing your booth
2. Communication with the contractor and/or builder of your booth
3. Final approval of your booth before our technician arrives to install your simulator

What is the warranty for maintenance and repairs?

Your simulator is covered under GOLFZON’s warranty for 12 months from your date of installation. Simple issues such as PC malfunctions can usually be resolved through our remote services.

How often do I need to replace the parts?

1. Screens need to be replaced once or twice a year, depending on usage.
2. Projector lamps are good for approximately 2,000 hours.
3. Grass hitting mats need to be replaced once or twice a year, depending on usage.
4. Rubber tee should be replaced once a year.

How long does it take from purchase to installation?

You should expect about eight weeks from your date of purchase until installation is completed. GOLFZON simulators are manufactured in and shipped from South Korea. Once your order is confirmed, it can take up to three weeks to prepare your simulator for shipping. That includes manufacturing, examination, packaging, inland transport and preparation for shipping from Busan Port, South Korea. For ocean freight, transit time is four weeks to North America or Europe. Allow an additional week for customs and transport to your home.

 

How do I prepare the space in my home or office for the GOLFZON simulator?

Before we install your GOLFZON simulator, you’ll need to construct a booth that includes walls, ceiling and flooring that fit our specifications.

GOLFZON provides:

1. Detailed specifications, drawings and guide for properly constructing your booth
2. Communication with the contractor and/or builder of your booth
3. Final approval of your booth before our technician arrives to install your simulator

How often do I need to replace the parts?

1. Screens need to be replaced once or twice a year, depending on usage.
2. Projector lamps are good for approximately 2,000 hours.
3. Grass hitting mats need to be replaced once or twice a year, depending on usage.
4. Rubber tee should be replaced once a year.

How long does it take from purchase to installation?

You should expect about eight weeks from your date of purchase until installation is completed. GOLFZON simulators are manufactured in and shipped from South Korea. Once your order is confirmed, it can take up to three weeks to prepare your simulator for shipping. That includes manufacturing, examination, packaging, inland transport and preparation for shipping from Busan Port, South Korea. For ocean freight, transit time is four weeks to North America or Europe. Allow an additional week for customs and transport to your home.

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